Vita student accommodation in Newcastle.

Vita Student is the place students go to succeed. Our student accommodation provides an all-in experience for our residents, with free breakfast, events, gyms, and study spaces in each of our buildings.

Rooms at Vita Student are quick to sell out, so the best time to book your student accommodation is when you’re applying for your university. If you don’t meet your grade requirements for your chosen uni, and aren’t offered a place, you can cancel your room free of charge – check out the cancellation policy (Question 20) for terms and conditions should this occur.

You certainly can. And in the event your place is declined, you can cancel free of charge, unless:

• You were denied a place for any reason other than not meeting the academic requirements to obtain a place (including, but not limited to, academic or other misconduct, financial reasons, or withdrawing from your application or course)
• You did not complete all necessary steps required by your university to complete your application in time
• The Occupation Period outlined in your Licence Agreement has begun.

If you are initially declined a place to study at university, or progress into the next academic year, you must immediately notify us if you intend to appeal the decision. We will confirm to you whether you will continue to benefit from this additional policy during and subsequent to your appeal being made.

We have many accessible rooms across our buildings – these feature a bigger bathroom, step-free access, and adaptable features. Find out more about our accessible rooms.

The best way to book your Vita Student room is directly through us. You can do this easily on our website or by speaking to our dedicated Lettings team.

For most buildings at Vita Student, you can choose between two contract length options: 45 weeks or 52 weeks. Booking a 52-week contract allows you to stay in the building over the summer holidays.

Some of our buildings only have the option of 45 or 52-week contracts – you’ll see the options available when booking your room.

When you book your room, you’ll be offered the choice of paying in One (Annual) or Four Instalments. You’ll pay for the first 2 weeks of your contract when you book – this is the Advance Licence Fee.

During the booking process, you’ll be presented with the payment due dates and amounts dependent on the building and instalment option that you’ve chosen.

When it’s time to pay, you can simply make your payment via card or bank transfer via your Vita Student account. We have a number of payment methods dependent on the country your bank is located in – but these include all major credit and debit cards, and if you’re an international student, even bank transfers to a local bank in your home currency!

No, you don’t need a guarantor to book a room at Vita Student.

We don’t charge a deposit to live at Vita Student. However, if any damage occurs while you live in the room, you will be expected to pay for any damages caused before you check out.

The Advance Licence Fee payment that you pay when you book your room is a pre-payment of the first 2 weeks of your contract and therefore isn’t refunded at the end of your stay.

24/25 Academic Year

Unless you have booked a Clearing Room (see special cancellation terms for Clearing Rooms below) you can cancel free of charge if you are within your cooling off period; your cooling off period is 5 days from the date of booking, for bookings made until 27th May 2024, and 48 hours for bookings made on or after 27th May 2024.

You can also cancel free of charge under the below additional policies:

“No Place, No Pay”

If you are declined a place to study at a university located in the same city as your Vita Student accommodation, you may cancel and obtain a full refund, unless:

• You are declined a place for any reason other than not meeting the academic requirements to obtain a place (including, but not limited to, academic or other misconduct, financial reasons, your place being revoked or withdrawing from your application or course)
• You did not complete all necessary steps required by your university to complete your application in time
• The Occupation Period outlined in your Licence Agreement has begun.

If you are initially declined a place to study at university, or progress into the next academic year, you must immediately notify us if you intend to appeal the decision. We will confirm to you whether you will continue to benefit from this additional policy during and subsequent to your appeal being made.

“No Visa, No Pay”

If you are declined a Visa to study in the UK, by UK Visas and Immigration, you may cancel and obtain a full refund if notice is provided to us before 16th August 2024, unless:

• You did not complete all necessary steps required by UKVI to complete your visa application
• Your university was unable to issue you with a CAS Number to obtain your visa owing to you not completing all necessary steps to complete your application to study.

Under both additional cancellation policies:

• You must supply suitable proof to us in writing within 48 hours of being made aware of the change in circumstances and we may request additional information to support your cancellation request to satisfy ourselves of the circumstances of your request.
• If at any point you have checked in to your Accommodation, you are unable to cancel your Agreement free of charge and must find a replacement student.

Should you need to make a request to cancel your accommodation under any of the above policies, you should send your request in writing (with supporting evidence attached) to customerengagement@vitastudent.com.
Once you have booked and your cooling period has elapsed, you are bound into a legal licence agreement which requires you to pay for the full period of the licence agreement. We suggest if you are unsure about exam results, receiving your visa or other condition on you attending University that you contact us to discuss on +44(0)203 096 1717.
If your cancellation request is accepted for one of the above reasons, any Advance Licence Fee Payment will be fully refunded to the account from which it was paid.

Clearing Room Cancellation Policy

There is no cooling-off period for our Clearing Rooms.
You can only cancel free of charge in line with the “No Place, No Pay” policy above.
Outside of these terms, in order to cancel you must organise a replacement student to take over your contract and take over the liability for the License Fee (and you will still be responsible for all payments until a replacement is found). For the avoidance of doubt, if at any point you have checked in to your booking, you are no longer eligible to cancel free of charge and must find a replacement student.
If your cancellation request is accepted for one of the above reasons, any Advance Licence Fee Payment will be fully refunded to the account from which it was paid.

Can I leave early and get the remainder of my license fee back?

Unfortunately, you are committed under the license period to pay the full license fee. We may have a waiting list of people that would like to take over your booking which would then relinquish you from your contract. We cannot refund your license fee until a replacement is found to take over your booking.

Yes! Vita Student is all-in.

Your room is absolutely secure. All door entry is key fobbed, we have CCTV and our on-site staff are available at reception or patrolling the building 24 hours a day. Their job is to protect you and the building at all times.