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Upgraded Benefits

Modern room with a bed, desk, and chair on the right, a round table with chairs on the left, and a TV mounted above the desk. Large windows and glass door offer a view of greenery. White walls and wooden floor create a bright, airy ambiance.

WHAT ARE THE ADDITIONAL BENEFITS?

At Vita Student all the essentials are included in your rent price. And from September 2025 we are introducing even more new services including an online doctor service for all students living with us in the UK*. Plus, if you have booked a Deluxe or an Ultimate room in the UK you’ll get some other new services and features to make your stay at Vita Student just like a home away from home.

*Some services are not available in York. Please see the additional features on your individual room page for exact services and features included.

Annual airport pick up
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A man in a black shirt is handling a large white suitcase on a wheeled cart. A red duffel bag is also on the cart. Another person in a blue shirt is in the foreground, facing away. Indoor setting with blurred background.
Laundry
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A laundromat with four stainless steel washing machines stacked in pairs boasts upgraded benefits: each machine displays a sign reading "Detergente y Suavizante Incluidos," indicating detergent and softener are included. The floor is tiled, and the walls are light-colored.
Printing
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A person in a white shirt and black skirt uses an upgraded printer next to a bright yellow sign that reads, "PRINT IT. Print direct from your laptop or phone." The scene is indoors, featuring modern and minimalistic design, highlighting the benefits of seamless technology integration.
Weekly Cleaning
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Annual airport pick up

Annual airport pick up

Students living in a Deluxe or Ultimate room will qualify for one free airport pick up per year from any airport in the UK to their Vita Student residence. The service is bookable via your Customer Engagement executive and you may be sharing with other Vita students arriving at the same time to the same airport. The transfer is subject to a maximum cost value of £250. The service is subject to a maximum value of £250 and any additional costs over and above £250 would be chargeable.

Laundry

Laundry

For most residents the laundry is chargeable per wash through the Airwallet app at a cost of £7.30 per wash and dry. Students living in a Deluxe or Ultimate room will be entitled to one free wash and dry cycle every week which will automatically be loaded into the app each week for the duration of their contract. Laundry cycles cannot be carried over if not used. Each week the laundry cycle consists of one wash and dry. 

Printing

Printing

For most residents the printers in our reception areas are available 24/7 at a small cost via the printing app which you will be provided details for upon move in. For students living in a Deluxe or Ultimate room, you will be entitled to £10 per month of printing credits which will be automatically loaded into your account to use throughout the year. Any monthly printing entitlement not used cannot be carried over if not used within the month.  

Weekly Cleaning

Weekly Cleaning

Students living in a Deluxe or Ultimate room will receive a complimentary weekly cleaning service. This includes vacuuming, dusting, wiping down surfaces, and bathroom cleaning to keep your space feeling fresh. Our team will take care of the essentials, so you can enjoy a tidy and comfortable studio without the hassle.

Terms and Conditions

  1. 1. Upgraded Benefits
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    1.1 Subject to these Terms and Conditions, Vita Student residents who meet the eligibility criteria set out in clause 2 below (“Eligible Residents”) will have access to the upgraded benefits made available by Vita Student Management Ltd (“Vita Student”).

    1.2 By accessing the Upgraded Benefits, you agree to be bound by these Terms and Conditions.

  2. 2. Eligibility and availability of the Upgraded Benefits
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    2.1 To be eligible for the Upgraded Benefits, you must:

    • 2.1.1 have a current and existing accommodation agreement for a Deluxe or Ultimate room in a Vita Student building for the 2026/2027 academic year; and
    • 2.1.2 not be in breach of your accommodation agreement or any of the Vita Student House Rules.

    2.2 To confirm which Upgraded Benefits are available for your room, please refer to the relevant room page for the Vita Student building you have booked. If an Upgraded Benefit is not listed in the services and features for that room, it is not included or available to you.

    2.3 All Upgraded Benefits are subject to availability. No alternatives are offered, and the benefits are not negotiable, transferable or exchangeable.

    2.4 Vita Student reserves the right, at its sole discretion, to withdraw, change or replace any Upgraded Benefit, or to amend these Terms and Conditions, without notice and for any reason.

    2.5 If you are found to be in breach of these Terms and Conditions, your accommodation agreement or the Vita Student House Rules, Vita Student reserves the right to suspend, withdraw or revoke your use of the Upgraded Benefits.

  3. 3. The Upgraded Benefits and Specific Terms and Conditions
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    3.1 Free Airport Pick-up Service

    3.1.1 The following terms apply to the free airport pick-up service:

    • (a) Use of the service may be subject to additional terms and conditions, including those of the relevant pick-up service provider.
    • (b) Only one (1) transfer from your arrival airport to your Vita Student accommodation is included for the duration of your accommodation agreement.
    • (c) The transfer is subject to a maximum value of £250. If your journey costs more than £250, you will be responsible for any additional cost above that amount, charged in line with the relevant service provider’s rates.
    • (d) The service is not exclusive, and you may share transport with other Eligible Residents who have booked similar journeys.

    3.2 Laundry – Free Wash & Dry Cycle

    3.2.1 The following terms apply to the laundry Upgraded Benefit:

    • (a) As an Eligible Resident, you are entitled to one (1) free wash and dry cycle per week (“Free Wash & Dry”). This will be automatically credited to your account on the Airwallet App each week.
    • (b) If you do not use your Free Wash & Dry in a particular week, the credit will not roll over to the following week and will be lost.
    • (c) The Free Wash & Dry is subject to the availability of the laundry machines.

    3.3 Free printing

    3.3.1 The following terms apply to the printing Upgraded Benefit:

    • (a) As an Eligible Resident, you will automatically receive a £10 printing credit each month, loaded onto the Print It App (“Printing Credit”).
    • (b) If you do not use the full amount of your Printing Credit in a particular month, any unused balance will not roll over to the following month and will be lost.
    • (c) The Printing Credit is subject to the availability of the printing machines.

    3.4 Complimentary weekly cleaning service

    3.4.1 The following terms apply to the complimentary weekly cleaning service (“Cleaning Service”):

    • (a) The Cleaning Service is available only to Eligible Residents who have booked a Deluxe or Ultimate room. It includes vacuuming, dusting, wiping down surfaces and bathroom cleaning. It does not include washing dishes, doing laundry, removing rubbish or moving personal belongings.
    • (b) The Cleaning Service will be scheduled weekly at Vita Student’s discretion and is subject to availability. If access to the apartment is not possible at the scheduled time, or if the apartment is not left in a suitable condition for cleaning, for example because it is too cluttered or messy, the service will be forfeited for that week. No alternative service or compensation will be provided. The Cleaning Service does not roll over if unused.
    • (c) Vita Student reserves the right to modify, suspend or withdraw the Cleaning Service at any time without compensation. Vita Student is not responsible for any damage to personal belongings left in the apartment during cleaning.
  4. 4. General
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    4.1 Vita Student will not be responsible for, and does not accept, any liability for loss or damage arising out of or in connection with the use or receipt of any Upgraded Benefits, except where such liability cannot be excluded by law.

    4.2 These Terms and Conditions are governed by, and will be interpreted in accordance with, English law.