Vita Collective Terms and Conditions

Terms and conditions.

Two women sit on a bed with mugs in hand, chatting about a new referral program. One has long blonde hair and wears a black top, while the other sports long dark hair and a pink sweater. A decorative pillow and a small vase of flowers add charm to the cozy background.

Terms and conditions.

  1. 2026/27 Refer a Friend Promotion
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    1) The promoter (“Vita Student”) is offering a monetary award to reward you for referring others student who books with us for the 2026/27 academic year (the “Referral Scheme”).

    2) You will be able to enter the Referral Scheme between 0.00am on 5th November 2025 and 11:59pm on 30th September 2026.

    3) The award for the Referral Scheme will be a monetary cashback reward (“Cashback”), with the Cashback amount being determined by the number of other students referred as set out below:

    a) When you refer a friend, you create a booking group consisting of two people where you both will receive £200 Cashback;
    b) When one of you refers another friend, the booking group would now consist of three people, where each of you will receive £300 Cashback;
    c) When one of you refers another friend, the booking group would now consist of four people, where each of you will receive £400 Cashback;
    d) When one of you refers another friend, the booking group would now consist of five people, where each of you will receive £500 Cashback; and
    e) When one of you refers another friend, the booking group would now consist of six people, where each of your will receive £600 Cashback.

    4) Please be aware of the following Cashback clarifications:

    a) The Cashback amounts are increased incrementally by £100 for each additional friend added up to and including a maximum group size of 6 people.
    b) The Cashback is increased when each friend is added. It is not additive, meaning that the maximum total Cashback available when the group size reaches 6 people is £600 for each person within that group.
    c) Should a booked person in the group cancel at any point before 11:59pm on 1st November 2026 (“Cashback Eligibility Date”), the Cashback payable to that group will reduce by £100 for each person that cancels. As an example, in a group of 5 people receiving £500 Cashback. Should a booked person cancel, this would reduce to the group to 4 people, meaning those 4 people will each receive £400 Cashback.
    d) If someone within a maximum group size of six people wants to continue referring other friends, this is possible, and for each new referral there would be a £100 cashback payable to both the friend and referral. The referral however would not be included into the previous group and would therefore need to start referring friends to their own group in order to increase their cashback as per section 3.
    e) There is no limit to the number of students you can refer to us under this promotion.

    Referring Student Eligibility Criteria

    5) As a referring student, to be eligible to enter the Referral Scheme, you must:

    a) Be a current 2025/2026 resident or have booked with us for the 2026/27 academic year; and

    b) Not be in breach of the licence agreement between you and Vita Student (or one of its associated companies) (“Occupancy Agreement”); and

    c) Refer a person who will be a full-time student for the 2026/27 academic year and who wishes to book a room at a Vita Student Building[JP1.1]

    Referred Student Eligibility Criteria

    6) For a referred student, to be eligible to enter the Referral Scheme, they must:

    a) Successfully book with us at a Vita Student Building within 28-days of being referred by you; and
    b) Book for an occupation period of no less than 44-weeks during the 2026/27 academic year; and
    c) Not be already active on our database at the time they are referred to us; and
    d) Not already have been referred to Vita student by one of our independent referral booking partners.
    The above Referring Student Eligibility Criteria and the Referred Student Eligibility Criteria, collectively being “the Eligibility Criteria”.

    Eligibility to claim Monetary Reward

    7) You and the students you refer will be eligible to claim the Cashback when the following conditions are met at the Cashback Eligibility Date:

    a) The Eligibility Criteria are met; and
    b) You and the students you referred, have all taken occupation of the rooms under your respective Occupancy Agreements in the Vita Student Buildings; and
    c) All payments due to date under your respective Occupancy Agreements have been made; and
    d) Neither you or any student referred by you is in breach of any contractual terms of their Occupancy Agreement.

    How to Claim Your Reward

    8. If you successfully referred a student and the Eligibility Criteria was met, you will be contacted by us by no later than 15th November 2026 via the email address you provided when creating a booking and invited to claim your reward.

    9. You must claim your reward by 11:59pm 1st December 2026, after which date the Cashback will no longer be available and all rights to claim the Cashback are deemed forfeited by you and any referred student.

    10. The Cashback is not a discount off any fees or charges that you or the student you refer may owe us, but it is a separate amount paid to you by us, via bank transfer or another method of our choosing as notified to you when Vita Student reaches out to you in accordance with clause 8.

    11. Please be aware, in order to claim the reward, you may be required to agree to the terms and conditions of a third party payment service who will be appointed to manage the payments on our behalf.

    General

    12. Vita Student reserves the right to amend, terminate or withdraw this promotional offer at any time without any notice period or liability to you or any person you may refer.

    13. Insofar as is permitted by law, Vita Student, its agents or associated companies or any of their respective employees will not in any circumstances be responsible or liable to compensate the winners or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of Vita Student, its agents or associated companies or that of their respective employees.

    14. Vita Student will only process personal information of any winner as set out in in the Vita Student’s Privacy Policy.

    15. Any queries about the Referral Scheme can be submitted by contacting Vita Student by email to hello@vitastudent.com

    16. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and entrants submit to the jurisdiction of the English courts.

  2. 2025/26 Refer a Friend Promotion
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    1. Vita Student are offering a monetary award to reward you for referring another student who books with us for the 2025/26 academic year.
    2. The standard monetary award under this promotion is £250/250€ to you and £250/250€ to the student you refer. The value of the monetary award may change during specified promotional periods.
    3. You will be able to able to enter between October 2024 and September 2025.

    Eligibility Terms

    1. To be eligible to enter for this promotion you must:
      • be a current 2024/2025 resident or have booked with us for the 2025/26 academic year, and
      • not be in breach of your Occupancy Agreement with us, and
      • refer a person who will be a full-time student for the 2025/26 academic year and who wishes to book a room at a Vita Student Building.
    2. For the student you refer to be eligible they must:
      • successfully book with us at a Vita Student building within 28-days of being referred by you, and
      • book for an occupation period of no less than 44-weeks during the 2025/26 academic year, and
      • not be already active on our database at the time they are referred to us.
    3. There is no limit to the number of students you can refer to us under this promotion.

    Eligibility to claim Monetary Reward

    1. You and the student you refer will be eligible to claim the monetary award when the following conditions are met:
      • The Eligibility Terms in 4 and 5 above were met, and
      • as of 1st November 2025, you and the student you referred, have both taken occupation of the rooms under your respective Occupancy Agreements in the Vita Student Buildings, and
      • all payments due to date under your respective Occupancy Agreements have been made

    How to Claim Your Reward

    1. If you successfully referred a student and all of the eligibility terms were met, you will be contacted by us in November 2025 via email and invited to claim your reward.
    2. You must claim your reward by 1st December 2025, after which date the reward will no longer be available and all rights to claim the reward are forfeited.
    3. The reward is not a discount off any fees or charges that you or the student you refer may owe us, but it is a separate amount paid to you by us, via a method of our choosing. In order to claim the reward, you may be required to agree to the terms and conditions of a third party payment service who will be appointed to manage the payments on our behalf.

    We reserve the right to amend, terminate or withdraw this promotional offer at any time without liability to you or any person you may refer.

  3. 2024/25 Refer a Friend Promotion
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    1. Vita Student are offering a monetary award to reward you for referring another student who books with us for the 2024/25 academic year.
    2. The standard monetary award under this promotion is £250/250€ to you and £250/250€ to the student you refer. The value of the monetary award may change during specified promotional periods.
    3. You will be able to able to enter between October 2023 and September 2024.

    Eligibility Terms

    1. To be eligible to enter for this promotion you must:
      • be a current 2023/2024 resident or have booked with us for the 2024/25 academic year, and
      • not be in breach of your Occupancy Agreement with us, and
      • refer a person who will be a full-time student for the 2024/25 academic year and who wishes to book a room at a Vita Student Building.
    2. For the student you refer to be eligible they must:
      • successfully book with us at a Vita Student building within 28-days of being referred by you, and
      • book for an occupation period of no less than 44-weeks during the 2024/25 academic year, and
      • not be already active on our database at the time they are referred to us.
    3. There is no limit to the number of students you can refer to us under this promotion.

    Eligibility to claim Monetary Reward

    1. You and the student you refer will be eligible to claim the monetary award when the following conditions are met:
      • The Eligibility Terms in 4 and 5 above were met, and
      • as of 1st November 2024, you and the student you referred, have both taken occupation of the rooms under your respective Occupancy Agreements in the Vita Student Buildings, and
      • all payments due to date under your respective Occupancy Agreements have been made

    How to Claim Your Reward

    1. If you successfully referred a student and all of the eligibility terms were met, you will be contacted by us in November 2024 via email and invited to claim your reward.
    2. You must claim your reward by 1st December 2024, after which date the reward will no longer be available and all rights to claim the reward are forfeited.
    3. The reward is not a discount off any fees or charges that you or the student you refer may owe us, but it is a separate amount paid to you by us, via a method of our choosing. In order to claim the reward, you may be required to agree to the terms and conditions of a third party payment service who will be appointed to manage the payments on our behalf.

    We reserve the right to amend, terminate or withdraw this promotional offer at any time without liability to you or any person you may refer.