Just moved into a Vita Student building and wondering how things work? Read our guide below.
First of all – welcome to Vita Student!
If you’re a new resident, we can’t wait for you to see what we have in store for you this year. And if you’re returning, you already know how good things are around here.
We know there’s a lot to take in and you probably have some questions about how everything works. So here’s a rundown of everything you need to know to help you quickly find your feet and settle in at Vita Student in no time.
What time is breakfast?
Fuel your studies with our delicious breakfast selection, available every weekday during your stay.
From cereals, bagels and pastries, to sliced meats, pastries and classic hot breakfast items like hashbrowns, beans, eggs, and more, there’s so much to indulge in.
Breakfast starts at 7am and finishes at 10am, giving you plenty of time to pile up a plate or do a grab-and-go before heading out for lectures. Our coffee machine is available all-day whenever you need a caffeine fix.
Both our breakfast service and coffee machine access is included in your rent price.
What are the people like at Vita Student?
Vita Student is a place where like-minded students come together to make the most of their university experience.
Full of friendly faces from so many different places. Whether you’re creative or academic, Vita Student is a place where you can learn, thrive, and make friends for life.
The warmth of our community doesn’t just exist within those living with us.
We’re told every single day how much of an impact our Vita Student team make in our residents’ lives. Our staff truly care about your happiness, and happily go above and beyond every single day to make your experience the best it can possibly be.
If you ever need anything, whether it’s a maintenance issue or simply a chat with someone who cares, our teams are on hand to make every moment better.
What events do you host in the building?
Keen foodie? Cocktail connoisseur? Art fanatic? Whatever your interests, there’s an event for you at Vita Student.
Get involved in weekly fitness classes like strength training or yoga, craft workshops, cooking classes with a private chef, VIP experiences with premium brands, inspirational talks, networking events and career workshops.
In the first few weeks of the year, join our Settling In Sessions hosted weekly in your building to get to know your Residence Team, other residents and find out how life works in your building. To sign up, visit the events section in your My Account.
Want a glimpse at what our events look like, including our most recent headliner party? Head to our TikTok to see all the fun first-hand.
How do I collect my food order from a third party?
Check the delivery time provided, keep your phone on for any notifications and meet your delivery driver in reception.
Is the gym free to use?
Absolutely. Every Vita Student building has a 24/7 state-of-the-art gym that’s free to use for all residents.
Better yet, we also have free group personal training classes.
How do I use the printer in reception?
A few days after moving in, you’ll receive an email from us which contains your log in username and password for the printer. Once you have this, log in and add credit at print.vitastudent.com.
Once your account has sufficient funds, you’ll be able to upload and print any documents you’d like a physical copy of. You’ll then need to go to the printer at reception, scan your room fob, and voila! Your essay is ready to hand in.
How do I report a maintenance issue with my room?
If you discover a maintenance issue with your room, simply log in to your My Account, go to your building page and follow the steps to log your maintenance issue. Our team will be with you as soon as possible to rectify the issue.
How do I book rooms?
Spend your Friday night hosting a feast with friends, family or even a date in our private dining rooms. Watch your favourite film on a Saturday in our cinema room.
If that sounds like your kind of weekend, make sure you book ahead to ensure you get the chance to use these spaces. You can book the private spaces in your building via My Account.
How do I collect my delivery?
Parcel deliveries and collection works differently, depending on your building.
Please speak to your Residence Team to learn more about the parcel collection service in your location. Our team will be happy to answer any questions you have.
How does laundry work?
Depending on which Vita Student building you live in, you will either have Circuit or Air Wallet washing machine systems, and they’re slightly different to operate.
First, download the Circuit or Air Wallet app on your phone and top up your account using your debit/credit card or Apple/Google Pay.
Then take your clothes down to the laundry area and follow the step-by-step instructions on the machines.
The laundry rooms are open 24 hours a day, so if you realise you’ve run out of clean clothes for tomorrow’s lecture – no problem!
If you have any trouble trying to use the washing machines, be sure to ask our friendly Residence Teams in the building.
How does housekeeping work?
Our housekeeping system differs from building to building. Ahead of your move-in, you’ll receive an email that will go into detail about how the housekeeping system works in your building.
Missed the email? Don’t worry. Everything you need to know is on your My Account. Otherwise, please speak to a member of your Residence Team who will be happy to explain everything to you.
What do I do with my rubbish?
At Vita Student, we want to make sure we’re disposing of our waste responsibly, and we would love for you to help us do that.
When you’re taking your rubbish to the bin store, please make sure to separate it into general waste, cardboard and paper, and bottles/cans/plastic. By doing this, we’ll be able to recycle as much as possible.
Please make sure to cut and break down your cardboard to allow space in the bin for your fellow residents’ rubbish too.
How do I attend events?
We host regular events in the building. However, there are often limited spaces for these events, and they do get booked up quickly, so you need to let us know if you’d like to join.
To do this, log in to your My Account, explore your events calendar and sign up to reserve your spot. If you need to cancel for any reason, please change your RSVP via your My Account so somebody else can attend instead.
What’s the best way to make friends?
There are endless opportunities to make friends with your neighbours.
Our Friday weekend wind-downs are usually the perfect place to get acquainted with other students in the building. Don’t be afraid to come down and start a conversation with someone. Everyone at Vita Student is looking to make friends.
We also host Settling in Sessions throughout September and October to help you familiarise yourself with how things work in your building and make some new friends.
We hope we have answered all your questions, but if you need anything else, log into your My Account to watch your building video guides, visit the support hub, or go to reception in your building and our friendly residence teams will be on hand to help.
If you haven’t booked with us yet, now’s the perfect time. Learn how to book your accommodation and unlock exclusive perks when you book direct.
